I love email and the written word, but sometimes our true intention does not get properly translated. I am always thankful for an opportunity to clarify myself and clear up misunderstandings. That's the benefit of personal relationship. When you know who's talking to you, it's easier to decipher the tone and intention. I had the opportunity to explain an email that was initially interpreted in a manner that I did not intend. I am EXTREMELY grateful for the chance to clarify my intention and to clear up any mis-understandings. I must recognize this as a moment of grace. I also know better than to ruin a perfectly good apology with an excuse. Perception is everything... and once we're all on the same page, we can get things accomplished. It's truly a challenge to step away from yourself and try to view a situation from another point of view, but it is always worth the effort.
My hope is that I saved a friendship today.